Last Updated: April 2025

1. Introduction

ACCESS (9538-3550 Québec inc.) is committed to protecting the privacy of its users. This policy explains how we collect, use, store, and share your personal information.

2. Scope of the Policy

This policy applies to all individuals who access the ACCESS platform, whether as a user, host, or visitor.

3. Personal Information Collected

We collect the following information:

• Name, email address, phone number
• Payment information (via a third-party provider such as Stripe)
• Booking data, feedback, and preferences
• IP address, geolocation, device type
• Communications with our customer service

4. Use of Information

Data is used to:

• Manage accounts and reservations
• Facilitate payments and communication between users
• Ensure the security and compliance of activities
• Improve our services and personalize user experience
• Send marketing communications if you consent

5. Consent

We obtain your consent clearly, either during registration or before collecting sensitive information. You may withdraw your consent at any time.

6. Sharing with Third Parties

We share your information only with:

• Service providers (payment, data hosting, messaging)
• Legal authorities when required by law
• Analytics partners (in anonymized form)

We do not sell or rent your personal data.

7. Data Retention

Your information is retained as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.

8. Data Security

We use appropriate technical and organizational measures to protect your data, including encryption, firewalls, and strict access control.

9. Your Rights

You have the right to:

• Access your personal information
• Correct or update it
• Request its deletion
• Withdraw your consent
• File a complaint with the Commission d’accès à l’information (Quebec) or the Office of the Privacy Commissioner of Canada

10. Privacy Officer

For any questions or requests regarding privacy, you may contact our officer at:

Email: info@access-right.com

11. Changes

This policy may be updated at any time. Users will be notified of any significant changes.